FAQ

Our all-purpose Solution is made from natural soaps derived from Coconut and Jojoba Oils. These natural oils provide an effective clean & act as a leather conditioner.

While certain mesh or canvas shoes may only require a touchup with solution and brushes, the Patented Laundry System will help you to achieve the best results.

This system is found in the Signature Kit and the Signature Bundle. Once you try it, you’ll understand why it’s our best-selling kit.

Haven’t you seen our Youtube videos? If you haven’t, don’t sweat it. Two squirts of solution are all you need to deep clean your favorite shoes. A small bowl with water, two squirts of solution, and our brushes will leave your shoes looking great.

Everything but the kitchen sink (you can probably clean that, too). But really, our solution is safe to use on almost any material. Leather, nubuck, canvas, vinyl, rubber, mesh, and more. When in doubt, don’t hesitate to reach out! Use the chat feature on our website to speak with a Shoe Care Specialist!

With any suede shoe, it’s important to test the solution in an inconspicuous spot first.In many cases, cleaning your suede may result in fading or some color bleeding. Rest assured, we offer many products to restore your suede to its OG state once it's been cleaned. When in doubt, please reach out! We’re happy and willing to chat about your shoe and the best way to clean it. Use the chat feature on the website to speak to a Shoe Care Specialist!

Unfortunately, our Solution cannot reverse oxidation (or yellowing). We do offer a product that was formulated specifically to aid in the deoxidation process. Have you heard of Sole Revive? Let me introduce you.

The unique design of the Sneaker Laundry Bag protects your shoes in the washing machine AND speeds up the cleaning process. No deep clean is complete without a tumble in the Sneaker Laundry Bag.

While we strongly suggest deep-cleaning mesh and canvas shoes in the wash, other sneakers don’t fare as well. Avoid washing suede, wool, and nubuck shoes in the washing machine, as these materials are highly susceptible to color transfer and bleeding. Questions? Use the chat feature on the website to speak to a Shoe Care Specialist!

Mother knows best? Nah, our Shoe Care Specialists do. Always use COLD water with a normal wash cycle.

For best results, avoid washing more than four pairs at one time. If your feet are bigger than Bigfoot's size 12, you should only wash one pair at a time.

NEVER put your shoes in the dryer. The extreme heat of the dryer can cause your shoes to separate and shrink. Instead, let your shoes air dry (like in the good ol’ days). Using a fan and being in a well-ventilated area will help speed up the process.

Probably. If properly used, each laundry bag is designed to fit one pair of low to mid-top shoes up to size 12. We recommend using one bag per shoe for shoes that exceed this size.Place the shoes into the bag with the soles together, facing opposite directions.

If it doesn’t have the word “Sneaker” in the name, is it made to clean Sneakers? Our Sneaker Laundry Detergent is free of added chemicals, dyes, and fragrances that may mess up your prized shoes.

Sole Shields are designed for light wear only (think walking, not running) and will protect your shoes for 20,000 steps.

Unfortunately, our Sole Shields are designed to fit sizes 13 & under.

Sole Shields are designed to prevent damage to your soles. This includes things like heel drag and oxidation.

14in (L) x 6in (W)

While Sole Shields are great for most shoes, there are a few models that aren’t compatible. Shoes like the Nike Vapormax or others with an exposed AIR unit will not work with Sole Shields. For specific questions about your sneakers, use the chat feature to speak with a Shoe Care Specialist!

Hands, feet, shoes…Okay, you’ll really need a heat gun, scissors, and a pen/marker.

Besides making your mom angry for stealing her blow dryer, your Sole Shields won’t adhere properly without a heat gun. A proper heat gun is the only way to create a bond that lasts!

For best results, reapply your Repellent every 4-6 weeks or after every cleaning.

Typically, we don't recommend our Water and Stain Repellent on leather for a few reasons. Leather itself is already water-resistant, so it will not stain the way canvas, suede, or knitted materials will. Along with this, we've experienced, in a few rare cases, a white film showing up on the shoe after applying our Water and Stain Repellent to leather. If this does happen, the film can be easily removed by cleaning the shoe with our Brush and Solution. It won't damage the shoe at all.

Our Aersol Repellent contains Dimethyl ether, Fluor-Silicone Resin, Petroleum Distillates (Can provide MSDS upon request)

Yes! Although you are applying a light barrier around your shoe, you are not blocking the breathability.

In most cases, Repellent will not alter the appearance or feel of your shoes. However, some darker materials may show some signs of discoloration. Repellent should NEVER be used on patent leather.

Our aerosol repellent has a shelf life of 5 years and the water based spray repellent can last up to 2 years.

RESHOEVN8R is not responsible nor liable for any damages (both direct & indirect) resulting from the use of our products. We do offer a “Clean Guarantee”, which you can learn more about here. If you’re unsure of how your shoes will react to a RESHOEVN8R product, reach out to one of our Shoe Care Specialists.

You can learn more about our subscriptions here.