Its so good I wish it was a little cheaper but still wont deter me from buying refills
This is one of the best review. Thank you so much!
I ordered the Executive Kit (Best Value Sneaker Cleaning Package) on March 26, 2024, I never received it. Despite contacting support, they claim the fulfillment team has already shipped the item and blame USPS, and asking me to keep waiting. However, I know from experience that USPS should scan the item upon receiving it. For more than 15 days, the status has been stuck at "A shipping label has been prepared for your item. A delivery date will be provided when USPS receives the package." Pre-Shipment Shipping Label Created, USPS Awaiting Item FAIRBURN, GA 30213 March 27, 2024, 1:16 pm Gave up all hope with this order.
We understand your concern. We sincerly apologize for inconvenience. Please email us for any further assistance.
I ordered the Executive Kit (Best Value Sneaker Cleaning Package) on March 26, 2024, but I haven't received it yet. Despite contacting support, they claim the fulfillment team has already shipped the item and blame USPS, and asking me to keep waiting. However, I know from experience that USPS should scan the item upon receiving it. For more than 15 days, the status has been stuck at "A shipping label has been prepared for your item. A delivery date will be provided when USPS receives the package." Pre-Shipment Shipping Label Created, USPS Awaiting Item FAIRBURN, GA 30213 March 27, 2024, 1:16 pm Gave up all hope with this order.
We are sorry for this experience. We are working on resolving this issue. Kindly email us for any further assistance.
I ordered the Executive Kit (Best Value Sneaker Cleaning Package) on March 26, 2024, but I never received it. Despite contacting support, they claim the fulfillment team has already shipped the item and blame USPS, and asking me to keep waiting. However, I know from experience that USPS should scan the item upon receiving it. For more than 15 days, the status has been stuck at "A shipping label has been prepared for your item. A delivery date will be provided when USPS receives the package." Pre-Shipment Shipping Label Created, USPS Awaiting Item FAIRBURN, GA 30213 March 27, 2024, 1:16 pm Gave up all hope for this order.
We will try our best to get your order delivered as soon as possible. Feel free to contact us via email to discuss this issue further.