Return & Refund Policy
Items normally ship within 48 business hours or less and normally arrive within 3-7 business days after the purchase date depending on carrier. Shipping confirmation and tracking will be sent to email provided by customer during checkout process. Reshoevn8r is NOT responsible for orders shipped to wrong address due to customer error. We are not responsible for lost or stolen packages once the item has been marked as delivered by the postal service.
All orders that are shipped outside of the Continental U.S. are required by the US Government to go through customs. Customs can take anywhere from a few days, to a few weeks, to 90+ days depending on when you order your item. Holidays can get very busy, so please make sure you order with enough time, as there is nothing we can do once your item hits customs, and the process is dependent on how busy customs is when they receive it. We appreciate your patience and understanding.
*All oversea orders will be charged a customs fee which is the customer's responsibility to pay, not Reshoevn8r.
Refunds and Returns
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
Returns - You can return a product for up to 30 days from the date you received it.
To be eligible for a return, the item must be unused in the same condition you received it in, and remain in the original packaging. The customer is responsible to pay for return shipping.
Refunds - Once we receive your item we will inspect it and notify you on the status of your refund.
*You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Defective items returned within 30 days of purchase will be replaced free of charge.