Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Returns & Exchanges
Return Policy
As the industry leader in shoe care, we stand behind the excellence of our products. In all we do, we strive to provide you a better way to clean your shoes.
We are proud to offer a Clean Guarantee with a 14-day no-hassle return for store credit. If, after using our product, within 14 days of purchase, you’re not satisfied, contact our customer service team at info@reshoevn8r.com
Our team is eager to help you troubleshoot your particular situation and identify anything that could have elevated your cleaning experience. Then, they’ll be more than happy to start the process of returning your items
Refunds
Your satisfaction is our mission! As such, we’re happy to offer refunds on certain unused, unopened items within 30 days of purchase.
Contact customer service at info@reshoevn8r.com to start the return process.
Note: You will be charged a $10 restocking fee upon the return of your item. All return shipping costs are also your responsibility; we strongly recommend using a trackable method to ensure your package returns to RESHOEVN8R.
This refund policy does not apply to certain items marked “Final Sale”. These items include, but are not limited to Travel Bags, Accessories, Display Cases, Executive Kits, Gift Cards, Bundles, Discounted items, and Sale items).
Questions on whether or not your item is eligible for a refund? Use the chat feature on our site or send an email to info@reshoevn8r.com
STILL CAN'T FIND AN ANSWER?
We're here to help. Give us a call or email us, we promise we don't bite.
|
Call us! |
Email us! |
Our office is located at:
4526 N 7th ST. Phoenix, AZ 85014
Invalid password
Enter